Visitor Assistant & Evening Guide

Job Title: Visitor Assistant & Evening Guide

Hours: Contracts available between 2-5 days per week

Duration: Permanent

Pay: £13.80 per hour plus £43 per any rostered Evening Event.

Britannia
The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 160 staff. This former floating palace of Queen Elizabeth II, usually attracts circa 350,000 visitors a year from around the world, and hosts circa 100 exclusive evening events per annum.

Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht becoming the No.1 Attraction in the World with over 19,000 five-star Tripadvisor reviews.

Company benefits include:

• 6.6 weeks / 33 days pro-rata annual leave

• Staff discounts in the Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal

• Uniform provided

• Free staff parking

• Convenient access via public transport links

• Complimentary tickets to Britannia

• Up to £1,000 referral bonus through our Recommend a Colleague Scheme

• Up to 1 week / 5 days pro-rata additional long service leave

• Options to buy and sell annual leave

• Generous company pension (10% employer contribution, rising to up to 20% with employee contribution)

• Cycle to Work Scheme

• Employee Assistance Programme

• Training and development from day one

• Life assurance

• Employee events and celebrations

Visitor Experience
Our Visitor Experience department is dedicated to providing day visitors and evening guests with the highest level of customer experience, and we are looking for a superb Visitor Assistant & Evening Guide to join our friendly team.

Responsibilities include:

• Performing a concierge role at front of house when required.

• Providing a warm welcome and proactive service to visitors at all times.

• Interacting with visitors throughout their tour.

• Helping visitors use their audio handset.

• Developing and upholding a broad knowledge of the Royal Yacht to share with visitors, most especially when working as a guide at Britannia's exclusive evening events and private tours.

• Work as a guide at Britannia's exclusive evening events and private tours (£43 per event).

Please send your CV and a covering letter outlining why you feel you would be suitable for the role of Visitor Assistant & Evening Guide to: recruitment@tryb.co.uk

Closing date: 7 August 2026

No agencies please.

We appreciate your interest in joining our team. Due to the high volume of applications, successful candidates will be contacted directly by email.

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.